SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from DesignStudio Network, you may receive messages related to the following (provide specific examples):

Trouble Ticket Open Message
Example: “Ben has started working on your support request related to “update homepage image”. We will update you shortly. You can reply STOP to opt out of SMS messaging from DesignStudio Network at any time.”

Trouble Ticket Support Reply Message
Example: “Ben has replied to your support request. Please check your email for more details. You can reply STOP to opt out of SMS messaging from DesignStudio Network at any time.”

Trouble Ticket Closed Message
Example: “Ben has closed your support ticket related to “update homepage image”. You can reply STOP to opt out of SMS messaging from DesignStudio Network at any time.”

Message Frequency:

Message frequency may vary depending on communication requirements of your support request.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from DesignStudio Network in the following ways:

By creating and submitting an online support request form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link).

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary